Shipping policy
SHIPPING
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All orders are carefully packaged and shipped within 5 business days once payment has been confirmed
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Prints are made to order so allow an additional 3-4 business days for production.
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Original Paintings are professionally packed with fragile shipping - the shipping costs reflects this
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Please contact me directly to schedule local pick-ups from my home studio
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International shipping of framed stretched paintings are only available on smaller size. (smaller than 60cm)
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All original paintings will be taken off the stretcher & shipped rolled in a tube for International destinations.
Re-stretching with your local framer once it arrives will be the responsibility of the purchaser. This helps reduce the high cost of fragile shipping & is more cost effective to get it re-stretched and the painting doesn’t lose the quality it deserves -
Please note, I ship once a week, usually Fridays.
Expected Delivery Times (determined by Australian Post):
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Within Australia: 3 business days
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International: approximately 3-5 weeks. (please note, any additional custom/tax fees associated with your purchase will be the responsibility of the purchaser & receiver - I will not mark it as a gift)
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Products will be shipped to the address you provided. Customers are responsible to check that the correct address is provided. If packages are shipped to the wrong location, customers will be responsible for additional costs for re-postage if it's returned to me for any reason. (unless I made the mistake of course!)
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Once your order has been shipped, I do not have any control or way to track your package. Please consider this risk as your responsibility. Please contact me if you would prefer additional insurance or registered post and I can email you a quote.
CONTACT
Feel free to contact me with any other questions, feedback, collaboration requests or other enquiries:
email: hello [at] brendamangalore [dot] com